Website Privacy Policy

INTRODUCTION

Protecting your privacy is really important to us. Accordingly, Karakoram Consulting Limited(“Karakoram,” “we,” or “us”) is providing this Privacy Policy (the “Policy”) to explain our privacy practices and our collection, use and disclosure of Personal Information (as defined below) that we receive when you (“Users,” “you,” or “your”) use our Website, Chatbot Platform, Engine, Enterprise Platform and Services (as defined in our website Terms of Use, or any other Agreement that you have entered into with Karakoram).

Unless we define a term in this Policy, all capitalized words used in this Privacy Policy have the same meanings as in our Website Terms of Use, or any other Agreement that you have entered into with Karakoram or Pastoral.

IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, DO NOT REQUEST, ACCESS, INSTALL, DOWNLOAD, REGISTER WITH, OR USE THE CHATBOT SERVICE, WEBSITE, OR THE SERVICES. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, PLEASE DO NOT ACCESS AND USE THE CHATBOT, WEBSITE, OR THE SERVICES.

NOTE THAT WE DO NOT SELL YOUR PERSONAL INFORMATION, NOR DO WE INTEND TO DO SO.

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT CONTACT@KARAKORAM.CO.

APPLICABILITY

a. The Chatbot Platform, Engine, Enterprise Platform and Services which serve intelligent farming data through an artifical intelligence chat service owned and licensed to you by Pastoral and Karakoram.

b. The Pastoral website, which describes the Chatbot Platform, Engine, Enterprise Platform and Services, and allows you to sign up for the Chatbot Platform, Engine, Enterprise Platform and Services, and gives you information on other activities that we organize or participate in, such as events, conferences, newsletters, MOOC’s etc.

c. Other Karakoram owned websites like www.karakoram.co where press and events are organized by Karakoram.

d. All other products and services provided by Karakoram, including any support services.

WEBSITES COVERED

www.pastoral.ai

Our Websites may contain links to other Websites where we might host conferences and/or events. We are not responsible for the information practices or the content of such other Websites. We encourage You to review the privacy statements of other Websites to understand their information practices.

INFORMATION THAT WE COLLECT

We collect the following information from you, which is collectively referred to as Personal Information (“Personal Information”), as this information identifies you as an individual.

Note that Personal Information is commonly referred to as personal information or personally identifiable information (the “PII”) in the US and as Personal Data in Europe. Throughout this Privacy Policy, we will refer to such information as Personal Information, unless a statutory definition otherwise applies. Also note that Personal Information includes User Information as defined below.

a. Information that we need you to provide to enable you to sign up for Pastoral Services.

contact@karakoram.co

b. Information we automatically collect from your use of the Pastoral Services.

When you use the Pastoral Services, we automatically collect information, including Personal Information, about the services you use and how you use them. This information is necessary for the effective performance of the contract between you and us, to enable us to comply with applicable laws and to provide and improve the functionalities relating to the Services.

This Policy does not apply to, nor does Pastoral or Karakoram take any responsibility for any information that is collected by any third party either using the Services or through any third-party links made available to you during your use of the Services, through any advertisements or through bots. Please note that you will be bound by the terms and privacy policies published by third-parties in respect of any information that you may provide to them by using Pastoral Services. Please contact us at contact@karakoram.co if you wish to obtain a list of third-party providers who may have access to your information because of your use of Pastoral Services.

HOW WE USE THE INFORMATION WE COLLECT FROM YOU?

a. Ensuring the services with respect to Pastoral Services are presented in the most effective manner for your use;

b. To provide you with information pertaining to products and services, marketing and promotional activities, transactional and user support and products or services that you request from us which we feel may interest you, when you have consented to be contacted for such purposes;

c. To carry our obligations arising from any contracts entered into between you and us, including for billing and collection;

d. To notify you about any changes and improvements to Pastoral Services; or analytical purposes, including but not limited to assessing usage data, usage patterns, and other similar activities;

e. When you create a User Account, we keep a record of your communication to help solve any issues you might be facing.

f. In any other way that Pastoral may describe to you at the time you provide the information.

g. We use information collected from cookies and other tracking technologies to improve your user experience.

h. We collect device specific information (such as your hardware model, operating system version, unique device identifiers. Pastoral may associate your device identifiers with your User Account.

Please do not include or provide any personal information unless specifically requested as part of the registration or other applicable processes. If any information you have provided or uploaded violates the terms of this Policy, Pastoral may delete such information upon informing you of the same and revoke your access if required without incurring any liability to you.

If you post information on our Website for persons other than Pastoral, you do so at your own risk. By doing so, you consent to their use of such information including transmitting it to others off our Website. Please be aware that Pastoral cannot control the actions of other users of the websites and mobile applications with whom you may choose to share information with.

HOW YOUR PERSONAL INFORMATION CAN BE SHARED OR DISCLOSED?

a. To Conduct Analytics. We are always looking for ways to make our Pastoral Services smarter, faster, secure, integrated, and useful to you. We use collective learnings about how people use our Pastoral Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Pastoral Services.

b. For Customer Support. We may use your Personal Information for our live chat functionality, which is used to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services.

c. To Market, Promote and Drive Engagement with Pastoral Services. We use your contact Personal Information (and information about how you use Pastoral Services) to send promotional messages, marketing, advertising and other information that may be of specific interest to you, through other companies' websites and applications but only with your prior specific written consent to receive such marketing communications. We will ask you at the time of registration and/or opening an account with us if you want to receive such marketing communications. These marketing communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you. We also communicate with you about new product offers, promotions and contests. You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our marketing communications.

IF YOU USE OUR CHATBOT SERVICE, WEBSITE, AND/OR THE SERVICES, YOU HAVE AGREED TO AND ACCEPTED ALL OF THE TERMS AND CONDITIONS DESCRIBED IN THIS POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR WEBSITE TERMS OF USE, OR ANY OTHER AGREEMENT THAT YOU HAVE ENTERED INTO WITH PASTORAL OR KARAKORAM. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, OUR WEBSITE TERMS OF USE AND OUR PASTORAL CHATBOT SERVICE, WEBSITE, AND/OR THE SERVICES, OR ANY OTHER AGREEMENT THAT YOU HAVE ENTERED INTO WITH PASTORAL OR KARAKORAM, PLEASE DO NOT ACCESS OR USE PASTORAL CHATBOT SERVICE, WEBSITE, AND/OR THE SERVICES.

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